Welcome to our website

About company

The Company’s occupation is the sale (import/export) of whole IT and electronic equipment (Computers, laptops, servers, office and network equipment, telephony systems) Audio, video, security systems, POS systems, different solutions for business and offices, stores and hotels.
The core business is takeover big projects from all over the world and assist businesses fulfill the schedule successfully. Company offers right solutions and products of famous brands as per customers needs. Products and services suggested to customers are guaranteed by company. Apart from contribution to big projects company also provides retail sales to end user customers through online shop.

The Company’s occupation is the sale (import/export) of whole IT and electronic equipment (Computers, laptops, servers, office and network equipment, telephony systems) Audio, video, security systems, POS systems, different solutions for business and offices, stores and hotels.
The core business is takeover big projects from all over the world and assist businesses fulfill the schedule successfully. Company offers right solutions and products of famous brands as per customers needs. Products and services suggested to customers are guaranteed by company.
Apart from contribution to big projects company also provides retail sales to end user customers through online shop.

Authorby Rasim Masimov – CEO

History is most important!

History of company

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IRIX a company incorporated in Ajman Free Zone (UAE) in 2015 as IRIX INTERNATIONAL FZE, having its office at Sheikh Khalifa Bin Zayed str. Ajman, Ajman Free Zone, Tower E1, UAE. In 2019 company shifted to Dubai as IRIX COMPUTER SYSTEMS TRADING LLC.

Authorby Rasim Masimov – CEO

Rasim Masimov

Manager

Welcome to our WoodMart website

03. Studio latest projects

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Order cancellation, return and refund policy

Obviously, it is possible to refuse the order and return the purchased items from our website. Whatever the reason, you can cancel your order if the order has not been left our warehouse. To check whether it is still possible to cancel your order, please make a call us to cancel your order or send email to our Customer support team (support@irix.ae).

If your order is already shipped it’s no longer possible to cancel it. You have to wait receipt of order and then you have up to 14 days to return them, keeping the below rules in mind.

In case the item you received is damaged or defective or it is wrongly delivered, you could return an item in the same condition as you received it with the original packaging box. Once we receive the returned item, we will inspect it and if the item is found to be defective or damaged, we will process the refund.

Cancellation of orders, return of purchased items and refund process can be carried out under the following conditions.

  • In cancellation of order refund can be realized within 15 working days.
  • In return of order refund can be realized within 15 working days after the product has been received by us.
  • All costs in connection with delivery, back transfer, conversion and etc. will be deducted from the refund amount.

There are a few certain cases in which returns are not possible:

  • Return request is made outside the specified time frame, of 14 days from delivery.
  • Product is used, damaged, or is not in the same condition as you received it.
  • Any item which has been used or installed.
  • Products with tampered or missing serial numbers.
  • Anything missing from the package you’ve received.

Note: For all Refunds, only the value of the item will be Refunded and not the shipping charges.

Authorby John Mcgonagall – CEO

<h2 align=”center” style=”margin-top:0cm;text-align:center;background:white”><strong><span style=”font-family:”Arial”,sans-serif;color:black;font-weight:normal”>Warranty policy</span></strong><span style=”font-family:”Arial”,sans-serif;color:black”><o:p></o:p></span></h2> <p style=”margin-top:0cm;text-align:justify;background:white;box-sizing: border-box; margin-bottom:0.8rem;font-variant-ligatures: normal;font-variant-caps: normal; orphans: 2;widows: 2;-webkit-text-stroke-width: 0px;text-decoration-style: initial; text-decoration-color: initial;word-spacing:0px”><span style=”font-size:10.5pt; font-family:”Arial”,sans-serif;color:black”> All Products purchased from our website is subject for a manufacturer’s defects warranty. Warranty period for each product is shown on its technical specifications. The warranty is valid only on the presence of serial no. of the product.<o:p></o:p></span></p> <p style=”margin-top:0cm;text-align:justify;background:white;box-sizing: border-box; margin-bottom:0.8rem;font-variant-ligatures: normal;font-variant-caps: normal; orphans: 2;widows: 2;-webkit-text-stroke-width: 0px;text-decoration-style: initial; text-decoration-color: initial;word-spacing:0px”><span style=”font-size:10.5pt; font-family:”Arial”,sans-serif;color:black”> The warranty does not cover damage, electrical circuit or equipment failurecaused by misuse of manufacturer’s usage terms – improper installation, breakage, and spillage of liquids and other mistakes of customer. In all this cases repairs can be arranged outside of warrantyserviceand to be paid by own sources of customer. Warranty period can be extended by additional payment.<o:p></o:p></span></p> <p style=”margin:0cm;margin-bottom:.0001pt;text-align:justify;background:white; box-sizing: border-box;font-variant-ligatures: normal;font-variant-caps: normal; orphans: 2;widows: 2;-webkit-text-stroke-width: 0px;text-decoration-style: initial; text-decoration-color: initial;word-spacing:0px”><span style=”font-size:10.5pt; font-family:”Arial”,sans-serif;color:black”> We are not responsible for loss of any personal data saved on the Product, during any check-up or repair.</span></p> of 21844 characters allowed

Terms and conditions of use

Welcome for using our Website! Thank you for your interest to our website. Before placing an order it is important to be sure that our terms and conditions suit you well. So, we recommend you to read carefully our rules, regulations, terms and conditions. We reserve the right to change these Terms and conditions at any time.

This website is provided by IRIX INTERNATIONAL FZE a company incorporated in Ajman Free Zone (UAE) in 2015, having its office at Sheikh Khalib Bin Zayed str., Amberjem Tower, Office No 2015, Ajman, UAE. By using our website, you have access to a variety of resources and information about software/hardware sale services.

While accessing or using the website, making orders from the website, you hereby agree to accept the terms and conditions set forth in this Terms of Conditions. If you do not agree with our terms and Conditions please contact to our office for further clarification.

This terms and Conditions consist of following policies

1. PRICING POLICY

2. ORDERING, SHIPMENT AND DELIVERY POLICY

3. PAYMENT POLICY

4. WARRANTY POLICY

5. CANCELLATION, RETURN AND REFUND POLICY

Our goal is to provide you with full service and complete satisfaction, and we look forward to serving you continuously.

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<h1 class=”page-heading bottom-indent”>About us</h1> <div class=”row”> <div class=”col-xs-12 col-sm-4″> <div class=”cms-block”> <p style=”margin-top: 0cm; text-align: justify; background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial;”><span style=”font-size: 10.5pt; font-family: Arial, sans-serif;”>This website is provided by IRIX INTERNATIONAL FZE a company incorporated in Ajman Free Zone (UAE) in 2015, having its office at Sheikh <g class=”gr_ gr_129 gr-alert gr_spell gr_inline_cards gr_run_anim ContextualSpelling ins-del multiReplace” id=”129″ data-gr-id=”129″ style=”box-sizing: border-box;”>Khalib</g> Bin Zayed str., Amberjem Tower, Office No 2015, Ajman, UAE. By using our website, you have access to a variety of resources and information about software/hardware sale services.<o:p></o:p></span></p> <h3 class=”page-subheading”><span style=”font-size: 10.5pt; line-height: 107%; font-family: Arial, sans-serif;”> While accessing or using the Website, making orders from the Website, You hereby agree to accept the terms and conditions set forth in this Terms of Conditions. If you do not agree with our terms and Conditions please contact to our office for further clarification.</span></h3> </div> </div> </div> of 21844 characters allowed

<h2 align=”center” style=”margin-top: 0cm; text-align: center; background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial;”><strong><span style=”font-family: Arial, sans-serif; font-weight: normal;”>Payment policy</span></strong><span style=”font-family: Arial, sans-serif;”><o:p></o:p></span></h2> <p style=”margin-top: 0cm; text-align: justify; background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial; box-sizing: border-box; margin-bottom: 0.8rem;”><span style=”font-size: 10.5pt; font-family: Arial, sans-serif;”> We offer our customers the following methods of payment for ordered products. You opt to choose your payment method during the placement of order.<o:p></o:p></span></p> <h3 style=”margin-top: 0cm; background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial; box-sizing: border-box; margin-bottom: 0.5rem; font-size: 1.125rem;”><span style=”font-family: Arial, sans-serif;”>·         Paypal</span><span style=”font-size: 13.5pt; line-height: 107%; font-family: Arial, sans-serif;”><o:p></o:p></span></h3> <h3 style=”margin-top: 0cm; background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial; box-sizing: border-box; margin-bottom: 0.5rem; font-size: 1.125rem;”><span style=”font-family: Arial, sans-serif;”>·         Credit Card (MasterCard, Visa)<o:p></o:p></span></h3> <h3 style=”margin-top: 0cm; background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial; box-sizing: border-box; margin-bottom: 0.5rem; font-size: 1.125rem;”><span style=”font-family: Arial, sans-serif;”>·         Wire Transfer<o:p></o:p></span></h3> <h3 style=”margin-top: 0cm; background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial; box-sizing: border-box; margin-bottom: 0.5rem; font-size: 1.125rem;”><span style=”font-family: Arial, sans-serif;”>·         Payment by cheque<o:p></o:p></span></h3> <h3 style=”margin-top: 0cm; background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial; box-sizing: border-box; margin-bottom: 0.5rem; font-size: 1.125rem;”><span style=”font-family: Arial, sans-serif;”>·         Cash on delivery<o:p></o:p></span></h3> <p style=”margin-top: 0cm; text-align: justify; background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial; box-sizing: border-box; margin-bottom: 0.8rem;”><span style=”font-size: 10.5pt; font-family: Arial, sans-serif;”> You can view products in many currencies, but this won’t affect what currency you’ll be asked to pay in. We accept the payments in AED and USD only.<o:p></o:p></span></p> <p style=”margin-top: 0cm; text-align: justify; background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial; box-sizing: border-box; margin-bottom: 0.8rem;”><span style=”font-size: 10.5pt; font-family: Arial, sans-serif;”> We offer you an easy, simple, & secure way to pay online payment by PayPal. If you do not have PayPal account you pay with your MasterCard or Visa bank cards also.<o:p></o:p></span></p> <p style=”margin-top: 0cm; text-align: justify; background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial; box-sizing: border-box; margin-bottom: 0.8rem;”><span style=”font-size: 10.5pt; font-family: Arial, sans-serif;”> We accept wire transfers for both domestic and international customers.<o:p></o:p></span></p> <p style=”margin-top: 0cm; text-align: justify; background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial; box-sizing: border-box; margin-bottom: 0.8rem;”><span style=”font-size: 10.5pt; font-family: Arial, sans-serif;”> Payment by cheque and cash on delivery options are only available for UAE customers. Additionally, please <g class=”gr_ gr_32 gr-alert gr_spell gr_inline_cards gr_run_anim ContextualSpelling ins-del” id=”32″ data-gr-id=”32″ style=”box-sizing: border-box;”>not</g> that Cash on Delivery option may not be available for all products.<o:p></o:p></span></p> <p style=”margin-top: 0cm; text-align: justify; background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial; box-sizing: border-box; margin-bottom: 0.8rem;”><span style=”font-size: 10.5pt; font-family: Arial, sans-serif;”> Cash is to be presented to our authorized customer service representative for collection on <g class=”gr_ gr_33 gr-alert gr_gramm gr_inline_cards gr_run_anim Grammar only-ins doubleReplace replaceWithoutSep” id=”33″ data-gr-id=”33″ style=”box-sizing: border-box;”>delivery</g> of the products ordered. Upon receipt of full payment, the customer service representative will hand over the products with the invoice and the delivery note. <o:p></o:p></span></p> <p><span style=”font-size: 10.5pt; line-height: 107%; font-family: Arial, sans-serif;”> In wire transfer and payment by cheque methods shipment will not be commenced for any product until we have confirmed that the appropriate funds have been received.</span></p> of 21844 characters allowed

<h2 align=”center” style=”margin-top:0cm;text-align:center;background:#FFFFFF;”><strong><span style=”font-family:Arial, sans-serif;color:#000000;font-weight:normal;”>Pricing policy</span></strong><span style=”font-family:Arial, sans-serif;color:#000000;”></span></h2><p></p> <p style=”margin:0cm;margin-bottom:.0001pt;text-align:justify;background:#FFFFFF;word-spacing:0px;”><span style=”font-size:10.5pt;font-family:Arial, sans-serif;color:#000000;”> We’re committed to offering our customers shopping convenience, exceptional service, and an exciting product selection at competitive prices. Prices and offers are subject to change. For better practice, you can check from the company about price, specifications, and conditions from the company representative.</span></p><p></p> of 21844 characters allowed

<h2 align=”center” style=”margin-top:0cm;text-align:center;”><strong><span style=”font-family:Arial, sans-serif;font-weight:normal;”>Order cancellation, return and refund policy</span></strong><span style=”font-family:Arial, sans-serif;”></span></h2><p></p> <p style=”margin-top:0cm;text-align:justify;margin-bottom:.8rem;”><span style=”font-size:10.5pt;font-family:Arial, sans-serif;”> Obviously, it is possible to refuse the order and return the purchased items from our website. Whatever the reason, you can cancel your order if the order has not been left our warehouse. To check whether it is still possible to cancel your order, please make a call us to cancel your order or send email to our Customer support team (<a href=”mailto:support@irix.ae”><span style=”color:#000000;”>support@irix.ae</span></a>).</span></p><p></p> <p style=”margin-top:0cm;text-align:justify;margin-bottom:.8rem;”><span style=”font-size:10.5pt;font-family:Arial, sans-serif;”> If your order is already shipped it’s no longer possible to cancel it. You have to wait receipt of order and then you have up to 14 days to return them, keeping the below rules in mind.</span></p><p></p> <p style=”margin-top:0cm;text-align:justify;margin-bottom:.8rem;”><span style=”font-size:10.5pt;font-family:Arial, sans-serif;”> In case the item you received is damaged or defective or it is wrongly delivered, you could return an item in the same condition as you received it with the original packaging box. Once we receive the returned item, we will inspect it and if the item is found to be defective or damaged, we will process the refund.</span></p><p></p> <p style=”margin-top:0cm;text-align:justify;margin-bottom:.8rem;”><span style=”font-size:10.5pt;font-family:Arial, sans-serif;”> Cancellation of orders, return of purchased items and refund process can be carried out under the following conditions.</span></p><p></p> <ul type=”disc” style=”padding:.6rem .6rem .6rem 2rem;”><li class=”MsoNormal” style=”text-align:justify;line-height:normal;”><span style=”font-size:10.5pt;font-family:Arial, sans-serif;”>In cancellation of order refund can be realized within 15 working days.</span><p></p></li> <li class=”MsoNormal” style=”text-align:justify;line-height:normal;”><span style=”font-size:10.5pt;font-family:Arial, sans-serif;”>In return of order refund can be realized within 15 working days after the product has been received by us.</span><p></p></li> <li class=”MsoNormal” style=”text-align:justify;line-height:normal;”><span style=”font-size:10.5pt;font-family:Arial, sans-serif;”>All costs in connection with delivery, back transfer, conversion and etc. will be deducted from the refund amount.</span><p></p></li> </ul><p style=”margin-top:0cm;text-align:justify;margin-bottom:.8rem;”><span style=”font-size:10.5pt;font-family:Arial, sans-serif;”> There are a few certain cases in which returns are not possible:</span></p><p></p> <ul type=”disc” style=”padding:.6rem .6rem .6rem 2rem;”><li class=”MsoNormal” style=”text-align:justify;line-height:normal;”><span style=”font-size:10.5pt;font-family:Arial, sans-serif;”>         Return request is made outside the specified time frame, of 14 days from delivery.</span><p></p></li> <li class=”MsoNormal” style=”text-align:justify;line-height:normal;”><span style=”font-size:10.5pt;font-family:Arial, sans-serif;”>         Product is used, damaged, or is not in the same condition as you received it.</span><p></p></li> <li class=”MsoNormal” style=”text-align:justify;line-height:normal;”><span style=”font-size:10.5pt;font-family:Arial, sans-serif;”>         Any item which has been used or installed.</span><p></p></li> <li class=”MsoNormal” style=”text-align:justify;line-height:normal;”><span style=”font-size:10.5pt;font-family:Arial, sans-serif;”>         Products with tampered or missing serial numbers.</span><p></p></li> <li class=”MsoNormal” style=”text-align:justify;line-height:normal;”><span style=”font-size:10.5pt;font-family:Arial, sans-serif;”>         Anything missing from the package you’ve received.</span><p></p></li> </ul><p><span style=”font-size:10.5pt;line-height:107%;font-family:Arial, sans-serif;”> Note: For all Refunds, only the value of the item will be Refunded and not the shipping charges.</span></p> of 21844 characters allowed