HPE 3-Year Tech Care Essential DL380 Gen10 Service

HPE Pointnext Tech Care (HPE Tech Care) is the operational support experience for HPE hardware and software products (HPE products). HPE Tech Care helps IT teams focus on moving the business forward by proactively searching for better ways to do things, as opposed to just focusing on reactive issues.

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Features & Compatibility

HPE 3-Year Tech Care Essential DL380 Gen10 Service

Overview

HPE Pointnext Tech Care (HPE Tech Care) is the operational support experience for HPE hardware and software products (HPE products). HPE Tech Care helps IT teams focus on moving the business forward by proactively searching for better ways to do things, as opposed to just focusing on reactive issues. HPE Tech Care goes beyond traditional support by enabling direct access to product-specific specialists and providing general technical guidance to help Customers not only reduce risk but also continually search for ways to do things more efficiently. HPE Tech Care Customers can get help through multiple channels that include telephone, HPE moderated forums with defined response times, automated incident logging, and a real-time chat facility.”

Benefits

Customers may contact HPE support by telephone 24 hours a day 7 days per week to log support incidents. Response times will depend on the service level of the covered product.

Expert online chat: Customers can initiate an online chat with a specialist technical resource to ask questions, get help, or general technical guidance. Expert online chat is provided so Customers can obtain quick answers to technical questions about their HPE product.

HPE endeavors to provide general technical guidance for Customer questions and enquiries specific to the topic areas outlined in the following regarding the operation and management of the Customer’s products covered by HPE Tech Care.

Provided Support
Parts Replacement
Repair Phone
Support Remote Diagnosis
New Releases Update
Web Knowledge
Base Access

HPE 3-Year Tech Care Essential DL380 Gen10 Service

Product Name HPE 3-Year Tech Care Essential DL380 Gen10 Service
Manufacturer Part Number HS7Y7E
Product Type Warranty
Service Availability Days 7
Service Availability Hours 24
Service Duration 3 Year
Service Type Maintenance
Service Location On-site
Service Main Type Maintenance
Service Characteristic Parts & Labor
Service Description 24x7x4 Hour
Service Name Pointnext Tech Care Essential Service – Extended Warranty
Service Response Time 4 Hour – Parts and Labor
Product Supported HPE ProLiant DL380 Gen10

Additional information

Aperture
Audio Capability
Bottle Color
Bottleneck
Brand
Compression Technology
Depth
Display Resolution Maximum
Duplex
Height
IR Range
Keyboard
Lens
Main Camera
Management of Server
Material
Maximum Resolution
Memory
Network
OS
Power Supply
Print Media
Printing Technology
Processor
RAID
Refresh Rate
Resolution
SIP Accounts
Screen Option
Screen size
Screen Type
Selfie Camera
Size
Special Feature
Storage
Support
Water and Dust Resistant
Weight
Width
Brand information about brand

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