Yeastar P520 (P520)

1.450,00 د.إ Inc. VAT

The Yeastar P520 IP PBX UAE is a compact, on-premise unified communications system engineered for small businesses requiring up to 20 users, 10 concurrent calls, and enterprise-grade features — including Microsoft Teams integration, CRM connectivity, and Linkus UC clients — at an accessible entry price of AED 1,450.

  • Base Users / Max Users: 20
  • Max Concurrent Calls: 10
  • Max FXS Ports: 4
  • Max FXO / BRI Ports: 4
  • Ethernet Interfaces: 2 × 10/100 Mbps
  • Module Slots: 2 onboard module slots
  • Warranty: 1-year manufacturer + IRIX UAE support
SKU: P520 Category:
Description

Technical Specifications of Yeastar P520

The Yeastar P520 IP PBX UAE delivers a full-featured on-premise telephony platform in a compact desktop form factor; the complete hardware and software specifications are listed below.

Specification Detail
Appliance Model P520
Base / Max Users 20
Max Concurrent Calls 10
Base / Max Call Center Agents 20
Max FXS Ports 4
Max FXO / BRI Ports 4
Max GSM / 3G / 4G Ports 1
Max E1 / T1 / J1 Ports Not Supported
Expandable D30 Not Supported
NFC Read / Write Not Supported
Ethernet Interfaces 2 × 10/100 Mbps
Hard Disk Not Supported
USB Not Supported
Power Supply DC 12V 1A
Size (L × W × H) 16 × 16 × 30 cm
Weight 0.3 kg
Form Factor Desktop & Wall-mount
Operating Temperature 0°C to 40°C (32°F to 104°F)
Storage Temperature -20°C to 65°C (-4°F to 149°F)
Humidity 10–90% non-condensing
Module Slots 2 onboard module slots
Supported Modules S2, O2, B2, SO, GSM, 3G, 4G LTE
SIP Trunks Supported (150+ global providers)
Linkus UC Clients Mobile, Desktop, Web
Call Recording Supported
Voicemail Supported
IVR / Auto Attendant Supported
Call Queue Supported
Visual Operator Panel Supported
CRM Integration Zoho, Salesforce, HubSpot, Bitrix24, Odoo, Microsoft Dynamics 365
Microsoft Teams Integration Supported
WhatsApp / SMS Messaging Supported
Auto Provisioning Supported (400+ IP phone models)
Feature Plans Standard, Enterprise, Ultimate
Firewall / Security Built-in firewall, encryption, blacklisting
Remote Access Yeastar Remote Access Service (RAS)
Web-based Management Supported (multi-language including Arabic)
Voicemail Transcription Supported (subscription required)
Call Analytics / Reports Supported
API Integration Not Supported
PMS / Hotel PMS Integration Not Supported

Key Features of Yeastar P520

  • Linkus UC Clients: Staff can make and receive calls, chat, and manage presence from mobile, desktop, or browser — keeping remote and office teams fully connected.
  • Microsoft Teams Integration: Native Teams integration routes external calls through the P520, eliminating the need for a separate calling plan and reducing monthly telephony costs.
  • CRM Integration: Out-of-the-box connectors for Zoho, Salesforce, HubSpot, Bitrix24, Odoo, and Microsoft Dynamics 365 enable automatic call logging and screen-pop on inbound calls.
  • Modular Expansion: Two onboard slots support S2, O2, B2, GSM, 3G, and 4G LTE modules, allowing the system to connect to analogue lines, ISDN BRI, or cellular networks without additional hardware.
  • Built-in Security: An integrated firewall, TLS/SRTP encryption, and IP blacklisting protect voice traffic from toll fraud and eavesdropping — critical for businesses operating across multiple countries.
  • Arabic Web Management: The multi-language management portal, including Arabic, simplifies administration for GCC-based IT teams and reduces onboarding time.

Why Choose the Yeastar P520

The Yeastar P-Series PBX system P520 is the right choice for organisations with up to 20 staff who need a reliable on-premise PBX system for the Middle East without the recurring costs of a cloud subscription. It balances a low acquisition price with a feature set — call queues, IVR, call recording, and UC clients — that would typically require a higher-tier appliance.

Buyers who anticipate growth beyond 20 users or require E1/T1 connectivity should evaluate the Yeastar P550, which supports higher user counts and additional expansion modules. For the VoIP PBX 20 users UAE segment, however, the P520 represents the most cost-efficient entry point in the P-Series lineup.

Who Is the Yeastar P520 Built For

  • SME Office Managers (10–20 staff): Businesses replacing an ageing analogue PABX who need IVR, call queues, and extension dialling without hiring a dedicated telecom engineer.
  • IT Resellers and System Integrators: Partners deploying Yeastar unified communications GCC solutions for retail, logistics, or professional services clients who require a provisionable, remotely manageable appliance.
  • Branch Office Administrators: Regional offices of larger enterprises that need a standalone, self-contained PBX with Teams integration and CRM connectivity to mirror head-office workflows at minimal cost.

Hands-On Review and Customer Feedback

Users consistently praise the P520’s setup speed — auto-provisioning across 400+ IP phone models means a 10-extension deployment can be completed in under two hours. The Linkus mobile app receives strong marks for call quality stability on both Wi-Fi and 4G, which is particularly valued by field teams across the GCC.

Noted limitations include the absence of an internal hard disk, meaning call recordings must be stored on a network share or cloud destination rather than locally. Buyers running high call-recording volumes should plan their storage architecture before deployment. The 10-concurrent-call ceiling is also a practical constraint for businesses with heavy inbound traffic patterns.

UAE and GCC buyers should confirm that the supplied power adapter matches local socket standards (Type G, 220–240V) or procure a compatible adapter. Verify warranty registration is completed through an authorised regional distributor to ensure local support coverage, and confirm stock availability before project scheduling to avoid lead-time delays on module accessories.

Why Buy the Yeastar P520 from IRIX

  • Authorised Distributor Stock: Units sourced directly from Yeastar’s authorised supply chain — genuine hardware with valid serial numbers and no grey-market risk.
  • Manufacturer Warranty with UAE Support: Full Yeastar manufacturer warranty backed by IRIX in-country technical support, ensuring fast resolution without cross-border RMA delays.
  • Same-Day Dubai Delivery; 2–7 Days GCC, CIS & Africa: Orders confirmed before cut-off are dispatched same day within Dubai, with tracked export shipments reaching GCC, CIS, and African destinations within 2–7 business days.
  • Reseller and Trade Pricing: Volume and project-based pricing available for registered resellers, system integrators, and government procurement teams — contact IRIX for a formal quotation.
  • Full Export Documentation: Every shipment includes a commercial invoice, Certificate of Origin, and packing list to satisfy customs clearance requirements across all destination markets.

Frequently Asked Questions

What warranty does the Yeastar P520 carry when purchased from IRIX?

The P520 carries the standard Yeastar manufacturer warranty, supported locally by IRIX’s UAE technical team. Warranty claims are handled in-country, avoiding the delays associated with returning hardware to an overseas service centre.

How quickly can I receive the Yeastar P520 if I order today?

Orders placed before the daily dispatch cut-off are delivered same day within Dubai; shipments to GCC countries, CIS, and Africa typically arrive within 2–7 business days via tracked courier. Contact IRIX to confirm current stock availability and your specific delivery timeline.

Is bulk or project pricing available for the Yeastar P520?

Yes — IRIX offers reseller trade pricing and project-based discounts for qualifying volume orders. Submit your project details or reseller credentials to the IRIX sales team to receive a formal quotation.

Does the P520 support analogue phone lines, and can it expand beyond 20 users?

The P520 supports analogue FXO lines via the O2 expansion module (up to 4 ports) and analogue handsets via the FXS/S2 module, making it compatible with existing PSTN infrastructure. The platform is hardware-limited to 20 users; organisations requiring more capacity should consider the Yeastar P550, which supports a higher user ceiling and additional module slots.

Additional information
BrandYeastar
ModelP520
Part NumberP520
Base Users / Max Users20
Max Concurrent Calls10
Max FXS Ports4
Max FXO / BRI Ports4
Ethernet Interfaces2 × 10/100 Mbps
Module Slots2 onboard module slots
Form FactorDesktop & Wall-mount
Power SupplyDC 12V 1A
CRM IntegrationZoho, Salesforce, HubSpot, Bitrix24, Odoo, Microsoft Dynamics 365
Weight0.3 kg
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