Yeastar P560 (P560)

Technical Specifications of Yeastar P560

The Yeastar P560 IP PBX 200 users UAE edition is a 1U rackmount appliance engineered for growing businesses that demand reliability, scalability, and deep feature integration.

Key Features of Yeastar P560

• Scalable User Capacity: Starts at 100 users and expands to 200 with a single D30 DSP module, protecting your initial investment as headcount grows.
• Built-In Call Center Suite: IVR, queue management, real-time wallboard, SLA tracking, and an operator panel give contact center teams full visibility without third-party add-ons.
• Native CRM and Microsoft Teams Integration: Out-of-the-box connectors for Salesforce, HubSpot, Zoho, Dynamics 365, Odoo, and Zendesk eliminate manual data entry and accelerate sales workflows.
• Flexible PSTN Connectivity: Support for FXS, FXO, BRI, GSM/3G/4G, and E1/T1/J1 interfaces means the P560 adapts to any local telecom infrastructure across GCC and CIS markets.
• Enterprise-Grade Security: Auto defense, IP blocklist, two-factor authentication, and encrypted SRTP/TLS signaling protect voice traffic without requiring a separate security appliance.
• Linkus UC Client Across All Platforms: Employees on Windows, macOS, iOS, Android, or a browser stay connected with a unified softphone, presence, and messaging experience.

Why Choose the Yeastar P560

The Yeastar P-Series PBX P560 occupies the ideal position for SMBs and mid-market organizations that need a proven on-premises VoIP PBX for 200 users in GCC deployments — without the recurring cost of a cloud subscription. Its Asterisk foundation ensures broad SIP trunk compatibility, while the tiered subscription model (Basic, Enterprise, Ultimate) lets buyers activate only the features they need.

Organizations requiring fewer than 100 users may find the entry-level P520 more cost-efficient, while those exceeding 200 users should evaluate the P570 for higher capacity. For buyers prioritizing a SIP PBX for SMB in UAE with a single rack unit footprint, strong local support, and a clear upgrade path, the P560 represents a compelling total cost of ownership.

Who Is the Yeastar P560 Built For

• IT Managers at 80–200-seat regional offices who need a rack-mountable PBX that integrates with existing CRM stacks and supports remote workers via Linkus without VPN complexity.
• Call center operations leads running inbound queues of up to 200 agents who require real-time wallboards, SLA enforcement, and detailed call reports from a single on-premises appliance.
• Telecom resellers and system integrators serving GCC and CIS enterprise clients who need a Yeastar PBX distributor in the Middle East with export documentation, trade pricing, and reliable stock availability.

Hands-On Review and Customer Feedback

Deployers consistently praise the P560’s web-based management interface for its clarity and the speed at which new extensions, trunks, and IVR flows can be configured — often within hours of racking the unit. The native Microsoft Teams integration is frequently highlighted as a decisive factor for organizations already standardized on the Microsoft 365 ecosystem.

Noted limitations include the single expansion board slot, which restricts simultaneous use of both EX08 and EX30 boards — buyers with mixed analog and E1 requirements should plan their port allocation carefully before ordering. Some reviewers also note that advanced call center reporting requires an Enterprise or Ultimate subscription rather than the included Basic plan.

UAE and GCC buyers should confirm that the unit ships with a universal power supply (AC 100–240V is standard on the P560, which covers both 220V Gulf and 110V environments), verify warranty registration through the authorized regional distributor, and check that the correct plug adapter is included for their country of deployment.

Why Buy the Yeastar P560 from IRIX

• Authorized Stock, Genuine Units: Every P560 sourced through IRIX is manufacturer-authorized inventory, ensuring valid firmware support and warranty eligibility from day one.
• Manufacturer Warranty with IRIX UAE Support: Full Yeastar warranty coverage is backed by IRIX’s local technical support team, reducing resolution time for regional deployments.
• Same-Day Dispatch from Dubai; 2–7 Days GCC, CIS, and Africa: In-stock units ship same business day from our Dubai warehouse, with tracked freight options covering the wider region.
• Reseller and Trade Pricing Available: Volume tiers and reseller accounts are available for system integrators and telecom partners — contact the IRIX trade desk for a formal quotation.
• Full Export Documentation: Every shipment includes a commercial invoice, certificate of origin, and packing list to satisfy customs requirements across GCC, CIS, and African markets.

Frequently Asked Questions

What warranty does the Yeastar P560 carry, and how is it supported regionally?

The P560 carries a standard Yeastar manufacturer warranty, which is honored through IRIX as an authorized regional distributor. Buyers should register the unit upon receipt and direct warranty claims to the IRIX UAE support team for fastest resolution.

How quickly can I receive the P560 if I order today?

In-stock units dispatched from our Dubai warehouse ship same business day for local UAE orders, with delivery to GCC destinations typically taking 2–4 business days and CIS or African destinations 5–7 business days via tracked freight.

Is bulk or reseller pricing available for the P560?

Yes — IRIX offers structured trade pricing for registered resellers and volume buyers purchasing multiple units. Submit a trade account request or contact the IRIX sales desk with your required quantity for a formal quotation.

The P560 lists 100 base users but 200 max — what exactly is needed to reach 200?

The P560 ships with a 100-user, 30-concurrent-call base capacity; reaching the 200-user and 60-concurrent-call maximum requires adding one optional D30 DSP module, which is a separate purchase and slots internally into the unit. Buyers should order the D30 alongside the P560 if they anticipate exceeding 100 users at deployment.

Official manufacturer specifications: View Yeastar P560 datasheet