Grandstream UCM6304 (UCM6304)

2.040,00 د.إ Inc. VAT

The Grandstream UCM6304 IP PBX Dubai businesses rely on delivers enterprise-grade unified communications with a hexa-core processor, 2000 SIP users, and zero licensing fees — making it one of the most cost-effective SIP PBX solutions available for mid-to-large deployments across the UAE and GCC.

  • Max SIP Users: 2000
  • Max Concurrent Calls: 300
  • Processor: Hexa-core (6-core)
  • RAM: 4 GB
  • Warranty: 1-year manufacturer + IRIX UAE support
SKU: UCM6304 Category:
Description

Technical Specifications of Grandstream UCM6304

The Grandstream UCM6304 IP PBX Dubai deployments demand is fully detailed in the specification table below, covering hardware, capacity, and protocol support.

Specification Detail
Product Model UCM6304
Category IP PBX
Processor Hexa-core (6-core)
RAM 4 GB
Internal Storage 32 GB Flash
Max SIP Users 2000
Max Concurrent Calls 300
Max Concurrent SRTP Calls 200
Max SIP Trunk Accounts 200
Analog Telephone FXS Ports 4 x RJ11 (with lifeline capability)
PSTN Line FXO Ports 4 x RJ11 (with lifeline capability)
Network Interfaces 3 x Gigabit Ethernet (self-adaptive, switched/routed/dual mode) with PoE+
NAT Router Yes (supports router mode and switch mode)
USB Ports 1 x USB 2.0, 1 x USB 3.0
SD Card Slot 1 x SD card interface
LCD Display 128 x 32 dot matrix graphic LCD with DOWN and OK buttons
LED Indicators Power 1/2, FXS, FXO, LAN, WAN, Heartbeat
Voice Codecs Opus (Full-Band), G.711 A-law/U-law, G.722, G.722.1, G.722.1C, G.723.1 5.3K/6.3K, G.726-32, G.729A/B, iLBC, GSM
Fax Codec T.38
Video Codecs H.265, H.264, H.263, H.263+, VP8
Jitter Resilience Up to 50% packet loss
Audio Conferencing 7 rooms / up to 120 parties
Video Conferencing Up to 60 full-HD parties
Protocols SIP, TCP/UDP/IP, RTP/RTCP, IAX, ICMP, ARP, DNS, DDNS, DHCP, NTP, TFTP, SSH, HTTP/HTTPS, PPPoE, STUN, SRTP, TLS, LDAP, HDLC, HDLC-ETH, PPP, IPv6, OpenVPN
Security SRTP, TLS, HTTPS encryption; secure boot; unique certificate; random default password; hardware encryption accelerator
Provisioning Mass provisioning via AES-encrypted XML; auto-discovery and auto-provisioning via ZeroConfig (DHCP Option 66, multicast SIP SUBSCRIBE, mDNS)
Cloud Management Compatible with GDMS (Grandstream Device Management System)
Wave App Free; Windows 10+, Mac OS 10+, Firefox, Chrome, Android, iOS
Telephony Platform Based on Asterisk version 16
High Availability Hot Standby support
Call Features IVR, call queues (ACD), ring groups, call recording, voicemail, voicemail-to-email, call transfer, call hold, call park, paging/intercom, fax-to-email
Third-Party Integration CRM, PMS, LDAP, Active Directory; API available
Web UI Languages English, Simplified Chinese, Traditional Chinese, Spanish, French, Portuguese, German, Russian, Italian, Polish, Czech, Turkish
IVR/Voice Prompt Languages English, Chinese, British English, German, Spanish, Greek, French, Italian, Dutch, Polish, Portuguese, Russian
Power Input DC 12V
Licensing Fees None
Form Factor Desktop appliance
UCM RemoteConnect Supported

Key Features of Grandstream UCM6304

  • Zero Licensing Fees: All core PBX features — IVR, call queues, recording, voicemail — are included at no additional cost, reducing total cost of ownership significantly.
  • Hexa-Core Processing with 4 GB RAM: The six-core CPU and 4 GB RAM handle up to 300 concurrent calls without performance degradation, making it suitable for high-traffic environments.
  • Built-In FXS and FXO Ports: Four analog telephone ports and four PSTN line ports with lifeline capability ensure continuity during IP network outages.
  • Hot Standby High Availability: Failover support via Hot Standby minimizes downtime risk for mission-critical voice infrastructure across the GCC and CIS regions.
  • Integrated Video Conferencing: Native support for up to 60 full-HD video parties eliminates the need for a separate conferencing platform in unified communications deployments.
  • Hardware Encryption Accelerator: Dedicated hardware for SRTP and TLS encryption ensures secure communications without taxing the main processor — a key requirement for regulated industries in the Middle East.

Why Choose the Grandstream UCM6304

The UCM6304 is purpose-built for organizations that need a scalable voip pbx system without recurring software costs. Its combination of analog legacy support, SIP trunk capacity, and enterprise call features makes it a practical fit for businesses transitioning from traditional PSTN to a full IP PBX UAE environment. The absence of per-seat licensing is a decisive advantage for growing teams across the GCC and CIS markets.

Organizations requiring more than 300 concurrent calls or higher port density should evaluate the UCM6308 from the same Grandstream UCM6300 series, which doubles FXS and FXO capacity. For smaller deployments under 500 users, the UCM6302 offers a cost-optimized entry point within the same unified communications GCC ecosystem. The UCM6304 occupies the mid-range sweet spot for most regional enterprise deployments.

Who Is the Grandstream UCM6304 Built For

  • IT Managers at Multi-Branch Enterprises: Organizations with 200–1500 staff across multiple UAE or GCC offices who need centralized call management, hot standby failover, and GDMS cloud provisioning without per-extension licensing overhead.
  • Hospitality and Property Management Teams: Hotels and serviced apartment operators requiring PMS integration, analog room phone support via FXS ports, and IVR-driven guest services on a single on-premise appliance.
  • Telecom Resellers and System Integrators Serving CIS and Africa: Channel partners who need a well-documented, API-accessible sip pbx middle east platform with export-ready documentation and reseller trade pricing for cross-border project deployments.

Hands-On Review and Customer Feedback

Installers and IT administrators consistently praise the UCM6304 for its intuitive web interface and the depth of call features available out of the box. The ZeroConfig auto-provisioning significantly reduces deployment time for large handset rollouts, and the free Wave softclient app is frequently cited as a strong value-add for remote and hybrid workforces across the region.

Noted limitations include the USB 2.0 port being insufficient for high-speed external storage when call recording volumes are large — the USB 3.0 port should be used exclusively for recording archives. Some administrators also report that the LCD display, while functional for status monitoring, offers limited on-device configuration capability compared to the full web UI.

UAE buyers should confirm that the unit ships with a UAE-compatible DC 12V power adapter or plan for a local adapter. Verify that the warranty is backed by an authorized regional distributor rather than a grey-market importer, and confirm in-country stock availability to avoid project delays caused by international lead times.

Why Buy the Grandstream UCM6304 from IRIX

  • Authorized Stock: Units are sourced directly through authorized Grandstream distribution channels, ensuring genuine hardware with valid serial numbers and full manufacturer support eligibility.
  • Manufacturer Warranty with IRIX UAE Support: Every UCM6304 is covered by the Grandstream manufacturer warranty, backed by IRIX’s local technical support team for faster resolution without international escalation delays.
  • Same-Day Dubai Delivery; 2–7 Days GCC, CIS, and Africa: In-stock orders placed before the daily cut-off are dispatched same day within Dubai, with regional shipping covering Saudi Arabia, Kuwait, Qatar, Kazakhstan, and key African markets within 2–7 business days.
  • Reseller and Trade Pricing Available: Registered resellers, system integrators, and project-based buyers can apply for trade account pricing — contact the IRIX sales team with your company details and project scope.
  • Full Export Documentation: Every order includes a commercial invoice, certificate of origin, and packing list — essential for customs clearance across GCC, CIS, and African import channels.

Frequently Asked Questions

What warranty does the Grandstream UCM6304 carry when purchased from IRIX?

The UCM6304 carries the standard Grandstream manufacturer warranty, supported locally by IRIX’s UAE-based technical team. Buyers should retain their purchase invoice as proof of purchase for any warranty claim.

How quickly can the UCM6304 be delivered to Saudi Arabia or Kuwait?

In-stock units are dispatched from Dubai the same business day for orders placed before the daily cut-off, with GCC destinations typically receiving shipments within 2–5 business days. Delivery timelines for CIS and African destinations are 5–7 business days depending on customs clearance.

Is bulk or project pricing available for the UCM6304?

Yes — IRIX offers reseller trade pricing and project-based volume discounts for qualified buyers including system integrators, telecom resellers, and enterprise procurement teams. Contact the IRIX sales desk with your project requirements to receive a formal quotation.

What is the difference between the UCM6304 and the UCM6308 in the same series?

The UCM6304 includes 4 FXS and 4 FXO analog ports, while the UCM6308 doubles this to 8 FXS and 8 FXO ports for higher analog line density requirements. Both models share the same hexa-core platform, 2000-user capacity, and zero-licensing model within the Grandstream UCM6300 series.

Additional information
BrandGrandstream
ModelUCM6304
Part NumberUCM6304
Max SIP Users2000
Max Concurrent Calls300
ProcessorHexa-core (6-core)
RAM4 GB
Network Interfaces3 x Gigabit Ethernet (self-adaptive, switched/routed/dual mode) with PoE+
Voice CodecsOpus (Full-Band), G.711 A-law/U-law, G.722, G.722.1, G.722.1C, G.723.1 5.3K/6.3K, G.726-32, G.729A/B, iLBC, GSM
SecuritySRTP, TLS, HTTPS encryption; secure boot; unique certificate; random default password; hardware encryption accelerator
Cloud ManagementCompatible with GDMS (Grandstream Device Management System)
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